Online Seminar Benefits

  • 100% Online

  • View From Anywhere

  • Available 24/7

  • Completion Certificate Available

Key Takeaways

  • Win back dissatisfied customers!

  • Provide service worth raving about.

  • Solve problems quickly and successfully.

Who Should Take This Course?

This seminar is for anyone who works in the service industry with demanding customers.

Why Should You Enroll In This Course?

Customers who complain are more likely to stay when they believe their feelings are being recognized and addressed. When you take the time to satisfy your customers, they will be your best form of advertising.

What Will You Learn In This Course?

Find out how to identify problems, address them quickly and properly, and make your customer say, “Wow!”

Seminar Curriculum

  • 01

    Turning Complaints Into Compliments

    • START HERE

    • Turning Complaints Into Compliments Lesson Plan

    • Track 1 - Dave's Intro Stories

    • Track 2 - Hall Of Fame Seminar And Bass Tournament Stories And Exercise Set Up

    • Track 3 - 13 Reasons People Complain (1-6)

    • Track 4 - 13 Reasons People Complain (7-13)

    • Track 5 - Mastering The 4 Step Apology

    • Track 6 - Using Vowels To Combat Complacency

    • Track 7 - 5 Lessons To Remember About Complaining

    • Track 8 - 11 Ways To Be A Good Complementor

    • Track 9 - Creating A Meaningful Manifesto

    • Track 10 - Dave Romeo_s Entrepreneurial Athlete Manifesto

    • Track 11 - Mastering The 4 Steps Of Accountability

    • Track 12 -Final Story And Conclusion

Testimonials

See How Others Feel About This Seminar

“I love these seminars because I always walk away with something, always!”

Robo-Rooter

Brett Murray

Instructor Bio:

Get to Know Your Instructor for this Seminar

Dave Romeo's results-driven keynotes and seminars are not only captivating but transformative, offering audiences an exhilarating blend of entertainment, enlightenment, and inspiration. Renowned as an exceptional coach, Dave has a steady track record of propelling salespeople to unparalleled heights and cultivating managers into visionary leaders. Dave Romeo resides in Lancaster County, Pennsylvania, alongside his devoted wife Kim, continuing to inspire, guide, and empower individuals to reach their zenith of achievement in both business and life.

Dave Romeo

Dave Romeo Online University: Founder & President

Related Courses

Try out these courses to expand upon your business skills.

Want More?

Enter your email to be notified for exclusive offers, new content, and blogs from Dave.