Online Seminar Benefits

There’s no substitute for great customer service and you can’t do it all by yourself. Great customer service comes from everyone in your organization. It also makes sense that everyone will enjoy their jobs more if they have more fun. The “Legendary Customer Service II: How to Make Customer Service Fun!” will put the enjoyment back into employment.

  • 100% Online

  • View From Anywhere

  • Available 24/7

  • Completion Certificate Available

Topics Covered in this Course

  • Turn your employees into customer service heroes.
  • 10 ways to get customers to smile or laugh.
  • When to move from a personal level to a business level.
  • Turn customer service nightmares into opportunities to shine.
  •  What your customers want more of from your business.
  • Teach employees to make great decisions and delight customers.
  • The ultimate success formula for fun customer service.
  •  Know when to turn a transaction into a relationship.

Who Can Attend This Seminar?

Anyone who wants to master the art of thinking on their feet and handling difficult, demanding, and important people. This is helpful for administrative people, customer service people, salespeople, leaders, managers, supervisors, and married men who wish to stay that way.

Why Should You Enroll In This Seminar?

Relationships in business are all-important and you need to know how to get along with people who do not always agree with you. It’s always a great time to improve your interpersonal skills and you will reap the benefits from the first time you start using these skills.

What Will You Learn In This Seminar?

Learn to speak with higher ups within your own organization and be treated with respect. Be able to tactfully give bad news without giving offense. Discover the right way to correct someone in authority without embarrassing him or her or putting yourself in a bad light.

Seminar Curriculum

  • 01

    Legendary Customer Service II: How to Make Customer Service Fun!

    • START HERE

    • Legendary Customer Service II - How to Make Customer Service Fun Lesson Plan

    • Track 1 - Bonus Live Track Dave's Intro Stories

    • Track 2 - Additional Stories

    • Track 3 - Explaining the Game Show Concept

    • Track 4 - Round 1: Questions

    • Track 5 - Round 2

    • Track 6 - Round 3

    • Track 7 - Round 4

    • Track 8 - Round 5

    • Track 9 - Round 6

    • Track 10 - Round 7

    • Track 11 - Round 8

    • Track 12 - Round 9

    • Track 13 - Round 10

    • Track 14 - Round 11

    • Track 15 - Round 12 and Exercise Set Up

    • Track 16 - Reasons to be Cheerful and Lead Your Customers

    • Track 17 - Final Story and Conclusion

    • Track 18 - Bonus Live Track Dave's Alternative Intro Stories

Key Takeaways

  • Communicate Without Ruffling Feathers.

  • How to Handle Those Delicate Situations.

  • Develop Positive Rapport With Important Contacts.

Instructor Bio:

Get to Know Your Instructor for this Seminar

Dave Romeo's results-driven keynotes and seminars are not only captivating but transformative, offering audiences an exhilarating blend of entertainment, enlightenment, and inspiration. Renowned as an exceptional coach, Dave has a steady track record of propelling salespeople to unparalleled heights and cultivating managers into visionary leaders. Dave Romeo resides in Lancaster County, Pennsylvania, alongside his devoted wife Kim, continuing to inspire, guide, and empower individuals to reach their zenith of achievement in both business and life.

Dave Romeo

Dave Romeo Online University: Founder & President

Testimonials

See How Others Feel About This Seminar

“I love these seminars because I always walk away with something, always!”

Robo-Rooter

Brett Murray

Take The First Step Towards Becoming a legend at customer service

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