About this Course

  • Approximate Course Time: 90 Minutes

  • 100% Online

  • Complete on Your Own Schedule

  • Completion Certificate Available

Key Takeaways

  • Keeping Up This Positive Habit Once You Learn It.

  • Getting Started From a Dead Stop.

  • Reducing the Size of the Task to the Ridiculous.

Topics Covered in this Course

  • What makes customers irate.

  • How to prevent savage customers.

  • Successful customer recovery strategies.

  • The 6 keys to effective problem resolution.

  • Savage customer do’s and don’ts.

Instructor

Instructor Bio:

Dave Romeo's results-driven keynotes and seminars are not only captivating but transformative, offering audiences an exhilarating blend of entertainment, enlightenment, and inspiration. Renowned as an exceptional coach, Dave has a steady track record of propelling salespeople to unparalleled heights and cultivating managers into visionary leaders. Dave Romeo resides in Lancaster County, Pennsylvania, alongside his devoted wife Kim, continuing to inspire, guide, and empower individuals to reach their zenith of achievement in both business and life.

Dave Romeo

Dave Romeo Online University: Founder & President

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